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Get help with your TalkTalk landline and calling features.

Landline not working + Caller Display - says Incoming Call, not number.

Southcoast2
Popular Poster
Private Message TalkTalk
Message 5 of 5

SOLVED see bottom of message

Caller Display - was saying Incoming Call, not displaying number for around a week. Yesterday, landline not working at all

 

Have a 'normal' landline (ie not wifi)

I had not requested, nor been been notified of any change from landline to wifi only

 

Checked boosts -
https://myaccount.talktalk.co.uk/myservices/myservices/view

Caller display boost - was already ticked, still ticked
Unticked & updated

Shortly after -checked landline - dead, no dial tone

Re-updated to opt in to caller display - LL still not working

 

Next day - swapped filter (the double socket/splitter that phone base plugs into) from my 'bag of wires & bits' and its now working again inc caller display

 

Posting this as it may help someone else

 

PS TT website - could not find the old 'line checker' to see if L line is working - only one I could find is to check broadband....

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4 REPLIES 4

Message 1 of 5

Hi Southcoast2

 

I'm so glad to hear this, thanks for letting me know 🙂

 

Debbie

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Message 2 of 5

All good, thanks Debbie

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Southcoast2

 

Sorry for the delay.

 

Can I just check, is everything still working ok since your last post?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

The line checker should show up as an option in My Connection, @Southcoast2, via Service Status Dashboard. 

 

 

Gliwmaeden2, a fellow customer.
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