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Voucher £25 for fibre upgrade not received

Laulouhend
First Timer
Private Message TalkTalk
Message 5 of 5

I had it installed 9 Feb and not received anything in junk mail. Contacted gift cloud and that has got me no where and gone cold... Can you advise? 

 

 

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4 REPLIES 4

Message 1 of 5
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Laulouhend
First Timer
Private Message TalkTalk
Message 2 of 5

Hey thanks but I checked all folders and my bin too and did a search of giftcloud across all folders and nothing received 10 April or otherwise 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @Laulouhend

 

Giftcloud shows the link was sent to you on the 10th April can you check your spam/junk mail folders in your Gmail account. 

 

Let me know.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Moving this to the billing section for you, @Laulouhend.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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