Your Account

Weevie · 9 hours ago

I have come across this term on talktalk website - but no description of what it actually is ....

fr8ys · 3 hours ago

And ive explained that a TalkTalk plus customer is a fibre customer who operates their account via an app.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Weevie · 3 hours ago

@fr8ys

I simply queried what was meant by the term "TALKTALK PLUS CUSTOMER...."

Not "fibre plus" or "mail plus" !

fr8ys · 8 hours ago

Are you perhaps confusing mail plus with TalkTalk Plus.

They are 2 entirely separate things

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

fr8ys · 8 hours ago

Sorry but it is. All Plus customers manage their business and contracts, including help via the App.

And please be civil in your responses.

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Weevie · 8 hours ago

@fr8ys

No it's not

See https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

it says "PLUS Customer"

The link is "download the app link is invalid" though - when selected

fr8ys · 9 hours ago

It's an app based contract for customers.

Details here

https://community.talktalk.co.uk/t5/Articles/Your-Fibre-900-PLUS-installation/ta-p/2993204

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Your Account

What is a talktalk PLUS customer ?