When do I get the £50 reward card I was promised

[Peter_Flower]

When I changed to TalkTalk I was promised a £50 reward card. The cable was installed 27/9/24 and the order was confirmed 12/9/24, both of which are more than 120 days ago. I've heard nothing so far, has the reward been forgotten? Thanks

[Peter_Flower]

Thanks very much for your help. 

[Arne-TalkTalk]

Thank you, I have escalated this for you. 

[Peter_Flower]

I think it was probably MSE.com.

I did get a confirmation email from TalkTalk soon after installation saying that I would get a reward card after 120 days, but I have not seen anything yet.

[Arne-TalkTalk]

Hi Peter_Flower

What site did you go through ie Uswitch etc