bill discrepancy
on 15-07-2024 11:46 AM
Message 3 of 3
My bill is normally £20.13. In July i was debited £29.59. Why is there an increase?
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2 REPLIES 2
on 15-07-2024 12:25 PM
Message 1 of 3
Hi Yogagirl24
Have you checked your bill it is fully itemized , I suspect as this is your first bill with us its pro rata charges from the start of your service with us upto your new bill.
Regards
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on 15-07-2024 12:04 PM
Message 2 of 3
Phone calls?
End of a discounted boost?
Now out of contract?
Delivery of equipment?
Everything is detailed on your bill, @Yogagirl24. Don't just go by the notification email. You need to sign into My Account and check all the information.
Gliwmaeden2, a fellow customer.
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