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Echo Dot - can’t claim without the voucher code

Wanda1
Visitor
Private Message TalkTalk
Message 3 of 3

After renewing my contract for 24 months I was told that within 60 days I would receive a free Echo Dot. I have contacted Talk Talk and asked them to send me the voucher code but was told to speak to Amazon as they should issue the code but they confirmed that the code can only be generated by Talk Talk. I still haven’t received the link containing the promo code, despite contacting customer services and sending a couple of emails

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Moving this to the billing section for you, @Wanda1, as it's not a fault with your Broadband. 

Gliwmaeden2, a fellow customer.
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