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Talmont
First Timer
Private Message TalkTalk

on ‎14-02-2025 11:28 AM

Message 3 of 3

2 weeks ago, I received an email asking if I wanted to renew my contract for another two years. I do, but I ticked or clicked on the wrong box, I cannot find a means to contact and correct. Live chat is not connecting for me.  

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-02-2025 12:09 PM

Message 1 of 3

Hi Talmont

 

Which part of the renewal was wrong?

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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fr8ys
Community Star
Private Message TalkTalk

on ‎14-02-2025 12:47 PM

Message 2 of 3

Give the loyalty team a call.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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