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john602009 · ‎11-01-2024

hi, I am now struggling with paying my bill , as I am on benefits , and can i have a discount on my bills please.regards,john.

Arne-TalkTalk · ‎12-01-2024

Hi john602009

Sorry that you are having problem.

Call us and ask to speak to the payment support team they can help.

Regards

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Gliwmaeden2 · ‎11-01-2024

There is no social tariff, @john602009.

Check in My Account for these options:

See also:

https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

You can apply for a special short term contract via Jobcentre:

https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/

But take care to avoid a charge for a mid term change of contract:

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.