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my bills

john602009
First Timer
Private Message TalkTalk
Message 3 of 3

hi, I am now struggling with paying my bill , as I am on benefits , and can i have  a discount on my bills please.regards,john.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi john602009

 

Sorry that you are having problem. 

 

Call us and ask to speak to the payment support team they can help. 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

There is no social tariff, @john602009.

 

Check in My Account for these options:

 

Screenshot_20240111-130556_Chrome.jpg

See also:

 

https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

 

You can apply for a special short term contract via Jobcentre:

 

https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/

 

But take care to avoid a charge for a mid term change of contract:

 

20240111_075457.jpg

Gliwmaeden2, a fellow customer.
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