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on 11-01-2024 11:21 AM
hi, I am now struggling with paying my bill , as I am on benefits , and can i have a discount on my bills please.regards,john.
on 12-01-2024 11:09 AM
Hi john602009
Sorry that you are having problem.
Call us and ask to speak to the payment support team they can help.
Regards
on 11-01-2024 01:18 PM
There is no social tariff, @john602009.
Check in My Account for these options:
See also:
https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934
You can apply for a special short term contract via Jobcentre:
https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/
But take care to avoid a charge for a mid term change of contract: