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yesterday
Hi, when I try to look at my usage e.t.c I just get "loading" and the circle of death. Was fine the other day, is there a fauly at the moment with TalkTalk billing ?
MikeS86
an hour ago
Hi Arne,
Just tried again to see if Firefox would log in to my billing and got a quick flash of a message { you are not autherised to view this account putting you back to main page } wording may not be quite correct was it flashed on screen then gone but most of it is correct as to what I saw. Hope this may give you a clue as to what is going on.
Stay safe+ well
MikeS86
4 hours ago
Thank you, I'm collating the devices and browsers to see if there is a common denominator to log to the My Account team.
6 hours ago
Thanks for your info, Chrome does work but Edge and Firefox does not, very strange only started a week ago before no problem. Once again Thanks 👍
MikeS86
8 hours ago
Mike, I had the same problem when using Edge browser but tried Chrome and it worked ok.
9 hours ago
Sorry that you are having problems, can you advise what devices/ browsers you are using?
yesterday - last edited yesterday
Hi @MikeS86
This is a current problem, you can try deleting your browser's cache or using another device. It is currently in hand with TalkTalk as a fault.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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