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Your Account

Get tailored support with your TalkTalk account and bills.

no access to my bills on line

MikeS86
Conversation Starter
Private Message TalkTalk
Message 6 of 6

Hi, when I try to look at my usage e.t.c I just get "loading" and the circle of death. Was fine the other day, is there a fauly at the moment with TalkTalk billing ?

MikeS86

MikeS86
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5 REPLIES 5

Message 1 of 6

Thank you, I'm collating the devices and browsers to see if there is a common denominator to log to the My Account team.

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MikeS86
Conversation Starter
Private Message TalkTalk
Message 2 of 6

Thanks for your info, Chrome does work but Edge and Firefox does not, very strange only started a week ago before no problem.  Once again Thanks 👍

MikeS86

MikeS86
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Egg&Bacon
First Timer
Private Message TalkTalk
Message 3 of 6

Mike, I had the same problem when using Edge browser but tried Chrome and it worked ok.

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Sorry that you are having problems, can you advise what devices/ browsers you are using? 

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

Hi @MikeS86 

 

This is a current problem, you can try deleting your browser's cache or using another device. It is currently in hand with TalkTalk as a fault.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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