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not recieving Billng email

Clive78
Team Player
Private Message TalkTalk
Message 32 of 32

Last month I had a letter saying that billing emails are not reaching me so to change/check settings and junk folder, or I would be charged for a postal bill, so I changed the email address and checked the junk folder and there was nothing in there, having changed the email address it looks like I have not received this months email bill either, even though it`s now a different email address.

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31 REPLIES 31

Clive78
Team Player
Private Message TalkTalk
Message 21 of 32

OK, thank you.

Message 22 of 32

Thanks, let us no if the next bill notification is not received. 

Clive78
Team Player
Private Message TalkTalk
Message 23 of 32

OK, changed to gmail address

Message 24 of 32

Absolutely, I use one myself. 

Message 25 of 32

I have been using gmail for all TT correspondence without any issues for many years.

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Message 26 of 32

will a gmail one be ok/

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ferguson
Community Star
Private Message TalkTalk
Message 27 of 32

Do you have a non-TalkTalk email address you can use?

Message 28 of 32

Sorry, it caused so much hassle logging in I had changed it back.

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Message 29 of 32

Hi Clive78

 

I have checked your account and it doesn't look like the email address has changed,  did you save it after your changed it?  

Clive78
Team Player
Private Message TalkTalk
Message 30 of 32

Tiscali,

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martswain
Philosopher
Private Message TalkTalk
Message 31 of 32

Who is your email provider ?