It will indicate the period it covers in the detail of the bill, @trevado.
If you are a former Shell Customer, some migrated accounts seem to have a quarterly billing cycle.
You can also check by calling the Shell Migration team on 03451 720088 (9am - 7pm), if that's the case.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
