returning router

[chiller1]

hi i recently went full fibre i told them i didn't require a new router as the 1 i had was capable of running fibre 150 but was told i needed a new one for which i would be charged £9.95 postage so i said ok

new router arrived turned out to be eero 6 which is no use to me as my pc is wired as is my cctv system (eero has NO ports) so i have returned the eero so if you could please refund me the postage i would be obliged

thanks

[chiller1]

thanks Arne

[Arne-TalkTalk]

The charge has been removed 

[chiller1]

hi Arne any update

[Arne-TalkTalk]

Thank you , ill sort this out.

[chiller1]

hi Arne   done

[Arne-TalkTalk]

Hi chiller1

Can you add your account number to your profile, I cant find the account with the current details. 

Thank you