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Message 6 of 6

hi i recently went full fibre i told them i didn't require a new router as the 1 i had was capable of running fibre 150 but was told i needed a new one for which i would be charged £9.95 postage so i said ok

new router arrived turned out to be eero 6 which is no use to me as my pc is wired as is my cctv system (eero has NO ports) so i have returned the eero so if you could please refund me the postage i would be obliged

thanks

5 REPLIES 5

Staff

Message 1 of 6

The charge has been removed

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Message 2 of 6

hi Arne any update

Staff

Message 3 of 6

Thank you , ill sort this out.

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Message 4 of 6

hi Arne done

Staff

Message 5 of 6

Hi chiller1

Can you add your account number to your profile, I cant find the account with the current details.

Thank you

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