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returning router

chiller1
Philosopher
Private Message
Message 4 of 4

hi i recently went full fibre i told them i didn't require a new router as the 1 i had was capable of running fibre 150 but was told i needed a new one for which i would be charged £9.95 postage so i said ok

new router arrived turned out to be eero 6 which is no use to me as my pc is wired as is my cctv system (eero has NO ports) so i have returned the eero so if you could please refund me the postage i would be obliged

thanks

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3 REPLIES 3

chiller1
Philosopher
Private Message
Message 2 of 4

hi Arne   done

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi chiller1

 

Can you add your account number to your profile, I cant find the account with the current details. 

 

Thank you

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