For queries about your TalkTalk broadband service.
on 21-10-2023 11:25 PM
I temporarily switched off 5g on my phone while i added a smart plug to my network. now my wi-fi just says Talktalk but does not say 2.4g/5g next to that any more.
Also there are 0 devices listed under 5g.
Does this mean I am not using 5g?
Liz
on 23-10-2023 11:01 AM
Hi lizevans55
That's great news 🙂
If you do experience any further issues then please let us know.
Debbie
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on 23-10-2023 10:51 AM
Hi, sorry I've had a busy few days with visitors
I've restarted phone and router and 2.4g/5g now appears next to TalkTalk on my WiFi list 👍😀.
Thank you for your help.
on 23-10-2023 07:28 AM
Hi Liz
How are you getting on? Are you still experiencing this fault?
Thanks
on 22-10-2023 04:35 PM
Hi @lizevans55 worth a try! Please do let us know how you get on
D
on 22-10-2023 02:26 PM
I did try restarting phone, but I haven't tried restarting router. Thanks,I'll try that.
on 22-10-2023 09:48 AM
Hi @lizevans55 not sure but try restarting your phone, this usually returns thing to normal. If that fails, restart your router.
