After re-boot of router speed is good (36-40 Mbps), but drops to <2 after a few hours

[MistleyTowers]

the signal coming into my flat is constant at around 36-40 MBps.

However, after a few hours the speed drops to less than 2 Mbps. Both hard-wired (Cat 5 cable) and WiFi connections are affected. 

Looking at other posts on the forum, I can see that this a known problem.

The issue appears to be with the router, replacement of which solves the problem.

This beiung so, could you please send me a replacement router.

PS. Apologies for the confusion caused by my previously using an old profile I had completely forgotten about.

[Debbie-TalkTalk]

Hi @MistleyTowers 

Have you received the replacement router? Is everything working ok now?

[Michelle-TalkTalk]

Morning,

How has your connection been over the last 48hrs?

Thanks

Michelle

[Michelle-TalkTalk]

Good morning,

No problem. We'll check back in with you in a few days to see how your connection has been with the replacement router.

Thanks

Michelle

[MistleyTowers]

Thank you for your patience and your help.

And, of course, for sending the router.

Mistley Towers

[Debbie-TalkTalk]

Hi @MistleyTowers 

Thank you for creating a new topic.

I have ordered a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie