Broadband Guest Account Setup

[ianfirth99]

I am trying to set up the guest access account on my router and see that it sets an IP Address range of 192.168.8.*

With the main internet access being 192.168.0.* it means that the guest account has no internet access

Help with this set up would be greatly appreciated

[Debbie-TalkTalk]

Hi @ianfirth99 

No problem 🙂

Debbie

[ianfirth99]

Thank you

[Debbie-TalkTalk]

Hi @ianfirth99 

The router firmware has been updated.

Thanks

Debbie

[Debbie-TalkTalk]

Hi @ianfirth99 

I will ask our Devices Team if they can schedule this update for you (overnight/early hours in the morning)

[ianfirth99]

Please can you set it to update during the silent hours so as not to affect WFH

Thank you

[Debbie-TalkTalk]

Hi @ianfirth99 

The firmware hasn't updated as yet, would you like me to push the new firmware to your router this morning?

[Michelle-TalkTalk]

Morning,

Ok no problem. If you leave the router switched on then it should hopefully update out of hours over the weekend. I'll check on Monday to see if this has updated.

Thanks

Michelle

[ianfirth99]

Hello Michelle

I'm guessing it will take down my internet connection and I'm WFH at the moment.

Can it be scheduled for overnight?

[Michelle-TalkTalk]

Hi ian,

The new firmware is now available. Would you like us to update your router for you now?

Thanks

Michelle

[Debbie-TalkTalk]

Thanks @KeithFrench 

@ianfirth99  The new firmware is due to be rolled out in the next few weeks.

[KeithFrench]

That is because of a bug in the Sagemcom FAST5364/5464 firmware. It is fixed in the next release, which is due any time now.