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Broadband help

For queries about your TalkTalk broadband service.

Broadband help

ClairedeLune
First Timer
Private Message
Message 2 of 2

We have had intermittent broadband connection for the past week. Since Thursday 30th March things have got really bad - no lights, red lights and sometimes flashing lights; it’s making work pretty impossible. I’ve had numerous online chat help which hasn’t resolved the issue at all. I’m wondering, and have suggested, if the router is the problem, but nobody seems to want to provide us with a replacement. Any ideas on the best way to reach a resolution ? Thanks, Claire 

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @ClairedeLune 

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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