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Broadband help

For queries about your TalkTalk broadband service.

Broadband not working I have checked all advices on line Reported this last week and still the same

ChippieAndrea
First Timer
Private Message TalkTalk
Message 3 of 3

Please send me a new router 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi ChippieAndrea,


Can you please update your profile is Gliwmaeden2 has requested and well be happy to take a look at this for you


Chris

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Please complete your community forum profile details, @ChippieAndrea, for Talktalk staff to identify your account. 

 

Go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. SAVE CHANGES. 

 

Staff will respond during the day. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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