For queries about your TalkTalk broadband service.
on 08-06-2022 03:27 PM
I have a sagemcom router which keeps changing the WIFI channels. Can this channel optimisation be turned off please. Every time it changes the channel my connection drops and become unstable.
on 09-06-2022 06:31 AM
Hi tinkersim1863
I have switched the WIFI optimisation off, please let us know how the connection compares.
I've also sent you a Private Message with a short survey for our Community Team.
Thanks
Debbie
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on 08-06-2022 06:54 PM
Hi @tinkersim1863,
One of the support team here should be able to disable Wi-Fi Optimisation for you when they return tomorrow.
