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Broadband help

For queries about your TalkTalk broadband service.

Broadband speed

Grabo
Popular Poster
Private Message
Message 7 of 7

Can you have a look at my broadband speed please.It should be 30 to 35 mbs but is dow to about 10mbs.

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6 REPLIES 6

Message 1 of 7

Hi Grabo

 

Do you still need help with this?

 

Thanks

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Message 2 of 7

Hi

 

Line tests are clear and show the router is in sync at 39mb.  Are you testing the speeds over WiFi ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Grabo
Popular Poster
Private Message
Message 3 of 7

I think I have managed it.If not let me know.

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Grabo
Popular Poster
Private Message
Message 4 of 7

Hi Debbie.How do i edit my profile?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 7

Hi Grabo

 

Please can you add your TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk
Message 6 of 7

Is this a speed test figure, or is it the speed displayed when you log on to your router?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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