For queries about your TalkTalk broadband service.
on 08-01-2024 08:54 PM
Hi. I have the Sagemcom FAST 5364. I really don't like it. Its web interface is painfully slow, and tonight, it doesn't seem to be responding at all. It's still working OKay as a WiFi router. I've done a hard power reset, but I'm trying to set up a port forward. I'm stuck at
Notice how the page hasn't even completely refreshed.
Anyway, it's a dreadful web interface and I was wondering what other options I have. Can I use my old ADSL +2 router? I really liked it.
Thanks.
on 09-01-2024 06:49 AM
Morning,
If you've already tried factory resetting the router then we can send a replacement router for testing purposes to see how this compares. Would you like us to arrange this?
Thanks
Michelle
on 08-01-2024 10:30 PM
That's not terribly helpful.
I suppose my issue is that I don't know how my connection is categorised of connection I have. I think it's most likely VSDL (not quite fibre). Can this be ascertained from the fact that it's the Sagemcom router? How can I figure it out?
on 08-01-2024 08:59 PM
On an ADSL connection? Sure.