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Broadband help

For queries about your TalkTalk broadband service.

Can I use an ADSL +2 router?

kdmcm
Whizz Kid
Private Message TalkTalk
Message 4 of 4

Hi. I have the Sagemcom FAST 5364. I really don't like it. Its web interface is painfully slow, and tonight, it doesn't seem to be responding at all. It's still working OKay as a WiFi router. I've done a hard power reset, but I'm trying to set up a port forward. I'm stuck at

kdmcm_0-1704747201754.png

Notice how the page hasn't even completely refreshed.

Anyway, it's a dreadful web interface and I was wondering what other options I have. Can I use my old ADSL +2 router? I really liked it.

Thanks.

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3 REPLIES 3

Message 1 of 4

Morning,

 

If you've already tried factory resetting the router then we can send a replacement router for testing purposes to see how this compares. Would you like us to arrange this?

 

Thanks

 

Michelle

 

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Message 2 of 4

That's not terribly helpful.

I suppose my issue is that I don't know how my connection is categorised of connection I have. I think it's most likely VSDL (not quite fibre). Can this be ascertained from the fact that it's the Sagemcom router? How can I figure it out?

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

On an ADSL connection? Sure.

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