on 04-12-2021 11:18 AM - last edited on 04-12-2021 12:27 PM by ferguson
My broadband has been cancel because of my previous living address has outstanding debt with talk talk. My previous address was my parents house and not in my name so would it be possible to keep the broadband in my new address? Thank you,
account number: *removed for security*
on 06-12-2021 11:09 AM
If there is any query with the billing for a new account or order, you will need to speak with the sales teams to discuss this and agree a way forward.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 04-12-2021 12:21 PM
Very confusing post.
If you have ordered the service at your current address in your own name then there cannot be a link to a previous address.
If it has been part of a Home Move, only the account holder can initiate the move, not you.
You'll need to be a lot more specific about the details.