I need to book an openreach engineer as my broadband isn't working but I can't ring up atm due to phone issues, I know there's livechat but I can't find it anywhere. Can anyone assist?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
If you cannot see the blue Chat now button when you scroll down the page then make sure pop ups are enabled and ad blockers are disabled, or try a different browser.
