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Broadband help

For queries about your TalkTalk broadband service.

Changing to Fibre from standard only Broadband

DaveBeryl
Conversation Starter
Private Message TalkTalk
Message 3 of 3

The replys I have had indicate this might be impossible.

Would it be possible for the wife to change from BT to a TalkTalk package which includes Fibre 65

the question then is will we be able to keep our phone number and our email addresses which we have a Tinyworld one and a Tiscali one which is at pressent on our broadband only with talktalk.

Are there any other options to consider.

Thank you

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@DaveBeryl, as @nambuso-TT says please only follow up here:

 

https://community.talktalk.co.uk/t5/Fibre/changing-to-fibre-65-from-standard-only-broadband/td-p/312...

 

Starting new threads can duplicate work and add to what is already complicated enough. 

 

Closing this to new comments.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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nambuso-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi there @DaveBeryl. Please post on your previous thread to avoid confusion, we'll continue communicating there. Thanks