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For queries about your TalkTalk broadband service.

Chromebook  drops the Internet when connected wirelessly to my home network

Tapperman1941
First Timer
Private Message TalkTalk

3 hours ago

Message 2 of 2

Using TalkTalk Sagemcom Fast 5364-3. T8 router, my ACER Spin 514 Chromebook  drops the Internet when connected wirelessly to my home network. Wi-Fi/LAN OK & strong signal reported by the Chromebook. Toggle the  Wi-Fi off then on reconnects to internet. 

 

Two Windows 11 devices connected to this same network operating OK. 

 

Same failure occurs when Chromebook is connected via a wireless 2.4 G repeater but no problems are encountered when connected to the home network via ethernet cable.

tapper
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

2 hours ago

Message 1 of 2

Hi

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

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