Cisco Any Connect VPN Not Connecting

[anindade]

As per the subject, I am not being able to connect to my VPN using the router. Works fine when using my mobile as a hotspot.

[Debbie-TalkTalk]

Hi @anindade 

I'm glad to hear that this is now working, thanks for letting me know 🙂

Debbie

[anindade]

Hi @Debbie-TalkTalk 

Thank you, My apologies for the late response, but can confirm that it is now working and the problem seems to have been resolved. Thank you!

I'm afraid my organisation's security restrictions do not let me see the protocol or the SW version.

[Debbie-TalkTalk]

Hi @anindade 

Apologies for this. I've made a change to your router firmware, please can you retest?

If possible can you also confirm your VPN Protocol/SW Version, this will help our Devices Team with their investigations.

Thanks

[anindade]

@Karl-TalkTalk @Debbie-TalkTalk Hi! Please have a look, I am assuming it is a familiar issue