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Broadband help

For queries about your TalkTalk broadband service.

Cisco AnyConnect VPN does not work anymore

Tanjusha
Newbie
Private Message TalkTalk

Thursday

Message 5 of 5

Hello,

I have the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. The IT department of the organisation I work for has excluded any other reasons for this issue and told me the problem has to do with TalkTalk. Please fix this problem as soon as possible.

Many thanks

Labels:
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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Tanjusha

Thursday

Message 1 of 5

Hi

 

I've sent you a PM with a short survey to rate your interaction with our Community today.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to Tanjusha

Thursday

Message 2 of 5

Hi

 

Rolled back your firmware, and this will allow the VPN to connect.

 

Thanks  

Karl. 

 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Tanjusha
Newbie
Private Message TalkTalk

Thursday

Message 3 of 5

Profile updated.

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 4 of 5

Hi

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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