For queries about your TalkTalk broadband service.
on 18-09-2024 08:17 PM
Hi
I have been unable to work from home for 3 days now as my employer vpn no longer work when using my Talk Talk broadband. Tried the live chat today but not helpful at all. Anything you can do?
Thanks
on 19-09-2024 01:58 PM
Hi @gecross
I'm so glad to hear this.
The issue was related to a recent firmware update on the router. Our Devices Team are still working to fully resolve this issue.
Thanks
on 19-09-2024 01:57 PM
*issue
on 19-09-2024 01:57 PM
Hi Debbie, thr VPN seems to be working now. What was the island how did you fix it?
on 19-09-2024 11:17 AM
on 19-09-2024 08:40 AM
Hello,
I've removed this from your post. Please do not post any personal information on the Community. Please can you add this to your Community Profile only.
We're applying the fix now.
Michelle
on
19-09-2024
08:33 AM
- last edited on
19-09-2024
08:39 AM
by
Michelle-TalkTa
REMOVED
on 19-09-2024 08:30 AM
on 19-09-2024 08:23 AM
we do not have a landline number
on 19-09-2024 08:08 AM
Hi @gecross
Please can you add your TalkTalk landline number to your Community Profile, I can then try a fix this morning.
on 19-09-2024 07:03 AM
Hi @gecross
Apologies for this.
Our Devices Team are working to fix this issue.
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
on 18-09-2024 08:19 PM
This is a known issue and TalkTalk are working on it. Look out for a response from the support team tomorrow.