Cisco AnyConnect workplace VPN

[erinmay3]

Unable to connect to my workplace VPN, last able to connect on Friday 13th, haven’t been able to connect yesterday or today. Router was reset and no change. Ethernet cable doesn’t work. I can connect to the vpn using my mobile hotspot so it’s broadband that’s the issue. IT tried everything on their end and everything looks okay.

[erinmay3]

Hi @Chris-TalkTalk i have just retested but still not working 

[Chris-TalkTalk]

Hi erinmay3,

Our Devices team have made some changes, can you please retest and let us know how you get on

Chris

[Michelle-TalkTalk]

Hi @Stoney3 

Our Devices Team are still working to resolve this, however if you could create your own topic then we can also raise this over for you too to our Devices Team.

Thanks

Michelle

[Stoney3]

Any update on this, or a link to more information? 

[Debbie-TalkTalk]

Hi @erinmay3 

I'm really sorry about this.

Our Devices Team are currently looking into this issue and I should have further updates later today.

I will post back on this thread.

Thanks