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Broadband help

For queries about your TalkTalk broadband service.

Cisco issues causing network issues and preventing me from working from home

Mariadaybi
Visitor
Private Message TalkTalk
Message 4 of 4

Hi

 

My work IT desk advised that the latest change to Talk Talk routers meant Cisco could not connect. and they gave me a link to the forum.

Can you fix this for me please

0 Likes
3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Maria

 

I've made a change to your router firmware, please can you retest?

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi @Mariadaybi 

 

Thanks for creating a new topic.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Debbie

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

This is a known issue and the support team here should be able to help. They will be back online in the morning. It will help if you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. There is no need to start additional topics in the meantime.