Broadband help

Brian_R · ‎25-11-2021

Hi,

I signed up to TalkTalk on 5/08/2021.

I have had no word on the £80 voucher so I contacted GiftCloud who responded with

"Unfortunately, we are not the suppliers of this offer"

and to contact "vouchers@broadbandchoices.co.uk"

who just sent me a generic email pointing me to a webpage about voucher offers.

I have a screenshot of the order screen which clearly states £80 gift voucher included.

Would you be able to look into this for me.

Thanks.

ferguson · ‎20-09-2024

@Dollyp1066

You have posted on a very old and dormant thread. If you start your own topic the support team will be glad to help.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Dollyp1066 · ‎20-09-2024

I am also waiting for my voucher £45 please can you advise

cathhobbs · ‎12-04-2022

Okay Thanks ALL for your replies 🙂

ferguson · ‎12-04-2022

@cathhobbs If you start your own topic the support team will be happy to help.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

cathhobbs · ‎12-04-2022

I'm going through exactly the same thing right now, I'm really sick of it now, I signed up back in November last year and was promised an £80 Gift voucher and have yet to receive it, I have been in contact with TalkTalk and Gift Cloud direct and I'm being fobbed off with please wait another 30 days!! I don't want to I've been really patient and would just like my voucher please!!??