Claiming my £80 Gift Voucher

[Brian_R]

Hi,

I signed up to TalkTalk on 5/08/2021.

I have had no word on the £80 voucher so I contacted GiftCloud who responded with

"Unfortunately, we are not the suppliers of this offer"

and to contact "vouchers@broadbandchoices.co.uk"

who just sent me a generic email pointing me to a webpage about voucher offers.

I have a screenshot of the order screen which clearly states £80 gift voucher included.

Would you be able to look into this for me.

Thanks.

[ferguson]

@Dollyp1066 

You have posted on a very old and dormant thread. If you start your own topic the support team will be glad to help. 

[Dollyp1066]

I am also waiting for my voucher £45 please can you advise

[cathhobbs]

Okay Thanks ALL for your replies 🙂

[ferguson]

@cathhobbs If you start your own topic the support team will be happy to help. 

[cathhobbs]

I'm going through exactly the same thing right now, I'm really sick of it now, I signed up back in November last year and was promised an £80 Gift voucher and have yet to receive it, I have been in contact with TalkTalk and Gift Cloud direct and I'm being fobbed off with please wait another 30 days!! I don't want to I've been really patient and would just like my voucher please!!??

[Arne-TalkTalk]

Happy to help.

[Brian_R]

Just received my eGift today. Thanks for the help.

[Arne-TalkTalk · Accepted solution]

Hi @@Brian_R

The vouchers will be issued in the next few days. 

Please keep an eye on your spam/junk mail folders for an email from giftcloud. 

Regards

[Arne-TalkTalk]

Hi @Brian_R

I will contact the team responsible for the vouchers. 

I'll post back when they reply. 

Regards

[Brian_R]

Yes I did.

I think it was comparethemarket

[SocialTeamJo]

Hi Brian_R,

I'm sorry you haven't received your voucher.

Did you sign up through a comparison website?

Thanks,

Jo