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Broadband help

For queries about your TalkTalk broadband service.

Contract cancellation

Fizzygal
First Timer
Private Message TalkTalk
Message 3 of 3

Hi, I think my contract ends in Aug 2024.  How much will my cancellation costs be?  I also want to cancel my landlines

 

Thanks

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Fizzygal

 

Sorry that you want to leave us. 

 

Currently your cancellation fee is £48.95 call us on 03451720088.

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

You can work it out from this, @Fizzygal:

 

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You won't know the precise figure until you actually tell them that you are cancelling. 

 

The process needs to be done by phoning 03451 720088.

 

Chat isn't authorised to process it so you end up waiting for calls.

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

Your line should be a part of the same contract, not itemised separately, but if you have Full Fibre with copper left behind for the phone, make sure you mention it.

 

Gliwmaeden2, a fellow customer.
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