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Broadband help

For queries about your TalkTalk broadband service.

Contract renewal

Philip_Harrison
Whizz Kid
Private Message
Message 5 of 5

Our contract finishes on 9 May. You are offering a new 24 month contract for £26 a month (but the small print says it is £23.50 a month???).

 

The problem is we are moving to an area you do not cover in the next few weeks so will have to move to a different supplier. E.g. Now Broadband and anytime calls for £21 a month?

 

What is your Standard Tariff? I can not find the details on your website.

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4 REPLIES 4

Message 1 of 5

Hi Philip_Harrison,

 

The information on the link provided by Skynet_TX under 'Latest Plans', are the standard price for our plans.

 

Thanks, 

Jo

Message 2 of 5

No, it took me to the current offers, I need to see the Standard Price Plan.

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Philip_Harrison

 

Did you find the information you need from Skynet's reply? 

 

Any issues let me know. 

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Skynet_TX
Community Star
Private Message
Message 4 of 5

Hi @Philip_Harrison,

 

Price plans are shown here : https://community.talktalk.co.uk/t5/Articles/Our-pricing/ta-p/2212258

 

Also, if you look at your bill in 'My Account' it may well show you the standard price for the service you are on, and the discount you are getting from that price due to currently being in contract.

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