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For queries about your TalkTalk broadband service.

Contract

Wegburg24?
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 2 of 2

I’m not sure if I have a contract.

I was a Shell customer and was migrated to Talk talk when my contract was up on 23/7/24.

I was quoted £21 95p at the changeover for a 24 month contract,but have been charged £34 57p for the last three bills.

My broadband Account number is ** removed**

I have tried to resolve this via phone and online.

I will consider switching if this is the lowest price you can come up with.

Jean Gillett

 

 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Wegburg24

 

It looks like you were out of contract, but I can see that you have since renewed your contract with us. 

 

Thank you for renewing. 

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