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Broadband help

For queries about your TalkTalk broadband service.

Cost of internet alone

Emeliad9
First Timer
Private Message TalkTalk
Message 3 of 3

Could you tell me why my bill has gotten so expensive for WiFi alone?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Emeliad9

 

You are on a very very old package where you are paying for line rental and broadband separately, your minimum term ended in 2017,   I would suggest you call the loyalty team on 03451720088 They will be able to see what options are available to reduce your bill. 

 

Regards.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

All details will be itemised in your bill in My Account, @Emeliad9.

 

Look at previous bills too for comparison. 

 

Check the End of Contract date, which would result in losing the discount for the service; any boost discounts would also expire.

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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