Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DNS name resolution failure

barmybrookie
First Timer
Message 3 of 3

I recently started to not be able to access my own website.

I have to switch the router off and then wait and reboot

 

Once a reboot is done then i can access the site for 30 mins then I get 

This site can’t be reached

Driving me crazy
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi barmybrookie

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

0 Likes

Skynet_TX
Community Star
Message 2 of 3

Hi @barmybrookie,

 

What model of router do you have ?

Does it only affect this one website, can you still access other sites normally when you are having this issue with your site ?

Do you have the problem from all devices that are connected to your router (wired and wireless) ?

 

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

 

Don't post any personal details in this thread, just add them to your community profile.

 

Then they will hopefully be able to respond to this post tomorrow.

0 Likes