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Broadband help

For queries about your TalkTalk broadband service.

Discount on my broadband

Simone2808
First Timer
Private Message

on ‎07-07-2023 11:13 PM

Message 3 of 3

Hi everyone.. i joined Talk Talk in Sept last year and couldn't be happier with the service. I have recently left my job to become my sons full-time carer. Are there any discounts or additional help i can get to help reduce my monthly bill? 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎10-07-2023 09:50 AM

Message 1 of 3

Hi Simone2808

 

You could call us and ask to speak to the customer payment support team. 

 

Hope that helps.

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎07-07-2023 11:27 PM - edited ‎10-07-2023 10:16 AM

Message 2 of 3

Not really, @Simone2808.

 

There's just something associated with Jobseekers:

 

https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/

 

You need to see out your current contract and then haggle tooth and nail when you  renew.

 

Don't go for a new contract ahead of when the current one expires as trying to renew too early would attract extra admin fees. 

 

So, for the time being, leave well alone. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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