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Broadband help

For queries about your TalkTalk broadband service.

Do I need to upgrade my router?

Raintown
First Timer
Private Message TalkTalk
Message 2 of 2

Broadband speed to the house is ok according to the speed test, but wifi inside the house is awful. We upgraded to faster fibre 65 but the router wasn't upgraded.  We still have the old Huawei router from our first talk-talk package many years ago. We are only a 3 person household so generally there is never more than 3 smart phones, 2 smart tv's, an x-box and a couple of laptops connected to the internet. Do we need to upgrade the router?

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

The Huawei no longer gets updates, so staff will swap it for a Sagemcom router. They will reply after the weekend, @Raintown.

 

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Gliwmaeden2, a fellow customer.