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Message 6 of 6

Broadband speed to the house is ok according to the speed test, but wifi inside the house is awful. We upgraded to faster fibre 65 but the router wasn't upgraded. We still have the old Huawei router from our first talk-talk package many years ago. We are only a 3 person household so generally there is never more than 3 smart phones, 2 smart tv's, an x-box and a couple of laptops connected to the internet. Do we need to upgrade the router?

5 REPLIES 5

Staff

Message 1 of 6

Have you received the replacement router?

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Staff

Message 2 of 6

Thank you 🙂

Debbie

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Message 3 of 6

That’s brilliant, thank-you. Will let you know how we get on.

Staff

Message 4 of 6

Morning @Raintown

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection/speed compares with this router.

Thanks

Debbie

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Message 5 of 6

The Huawei no longer gets updates, so staff will swap it for a Sagemcom router. They will reply after the weekend, @Raintown.

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Gliwmaeden2, a fellow customer.