Does TalkTalk block Wansview cameras?

[jlscott77]

We have an old Wansview camera that stopped working when we switched to TalkTalk. Thinking the unit itself was broken we’ve bought a newer model but this also won’t connect. They get IP addresses and I can browse to them on port 80 (albeit forbidden page). The cameras won’t connect to the Wansview cloud servers. 

[Debbie-TalkTalk]

Hi jlscott77

I'm so glad to hear this 🙂 If you do experience any further issues then please let us know.

Debbie

[jlscott77]

All working now, thanks for checking. 

[jlscott77]

It doesn’t have settings in Eero to configure that detail but assuming guest defaults to 2.4ghz. 

[Debbie-TalkTalk]

Hi jlscott77

Sorry for the delay.

Is this working ok now, do you need any further assistance?

Thanks

[Divsec]

Well done your wife! @jlscott77 wish mine could follow her example😊

Has she only enabled 2.4 ghz on the guest network? 

[jlscott77 · Accepted solution]

My wife’s managed to get them working by turning on and putting them on the guest network. 

[Divsec]

@jlscott77 I wonder if a different dns might be worth a try? Using 3rd Party DNS 

[jlscott77]

Tried but unfortunately no good. I can see they’re on 2.4Ghz. And they also respond to pings and default http / port 80 traffic. So local network is fine. That leads me to suspect some sort of filtering to wherever Wansview cloud is hosted. 

[Divsec]

Hi @jlscott77 do you have mesh WiFi? Could be the cameras only work on 2.4 ghz. Worth disabling the 5ghz for an afternoon and seeing how the cameras get on.