EchoLife DG8041W

[lindleypoolman1]

Hi Guys

I have an EchoLife DG8041W. I am having regular resets and have come across these entries in the logs. [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER. I have read there is an updated firmware to resolve this. Current one is 1.05t. Please help.

[Karl-TalkTalk]

Hi

Glad our team was able to help.

Regards,

Kar

[lindleypoolman1]

Seems to have resolved the problem Debbie. No more unexpected reboots!

[Debbie-TalkTalk]

Hi lindleypoolman1

How are you getting on, how has the connection been?

[Debbie-TalkTalk]

Hi lindleypoolman1

That's great, thank you 🙂

Debbie

[lindleypoolman1]

No further errors recorded in the log up to press. Will let you know next week if it reboots unintentionally.

[Debbie-TalkTalk]

Hi lindleypoolman1

How are you getting on, how has the connection been?

[Debbie-TalkTalk]

Hi lindleypoolman1

Thank you and sorry for the delay.

Debbie

[lindleypoolman1]

Sure can, thank you for your help Debbie.

[Debbie-TalkTalk]

Hi lindleypoolman1

Apologies for this.

I've made a change to your router firmware, please can you retest and let us know how the connection compares.

Thanks

Debbie

[lindleypoolman1]

Thank you Keith, much appreciated. 

[KeithFrench]

Yes, you need V1.06 to fix this. I have asked one of TalkTalk's support to pick your thread up and upgrade it for you.

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