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Broadband help

For queries about your TalkTalk broadband service.

Eero Disassociation

rgorman1987
First Timer
Private Message TalkTalk

on ‎22-02-2026 11:53 AM

Message 3 of 3

Has anyone had any luck having their Eero debranded within the app? Whats the process for this to be done?

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2 REPLIES 2

nambuso-TT
Support Team
Staff
Private Message

‎23-02-2026 07:08 AM - edited ‎23-02-2026 07:10 AM

Message 1 of 3

Hi there @rgorman1987. I am very sorry to hear this. For any further enquiries you may have, please contact the full fibre department so that they will look into this for you. Contact Number: 03451720074  

Opening Hours: 

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

WEB MESSAGING - Mon-Fri: 8am-9pm; Sat: 8am-7pm; Sun: 9am-7pm


Alternatively, you can use the below live chat link: 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

@ferguson Thank you very much for advising.

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ferguson
Community Star
Private Message TalkTalk

on ‎22-02-2026 12:35 PM

Message 2 of 3

Can't be done.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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