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Gift cloud gift card missing

Samwilki
Sightseer
Private Message TalkTalk
Message 6 of 6

Hi, I signed up with talk talk in August and have still not received my gift voucher that should have taken 30 days. I have escalated this for the last 5 months through giftcloud and am getting nowhere. They keep telling me I will receive it and that it has been signed off then apologising that I haven’t. 

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5 REPLIES 5

Message 1 of 6

Hi, I have heard back from giftcloud this week and been advised they are waiting for you guys to authorise this. Seems a bit ridiculous that this hasn’t been authorised from last August. Could you please update me where this is up to

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Message 2 of 6

Thank you, when am I likely to hear back about this?

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Samwilki
Sightseer
Private Message TalkTalk
Message 4 of 6

£50

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6
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