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HG633 failing Badly

Anonymous
Not applicable
Message 3 of 3

Hi Over the last 4 months or so we've started having issues where our devices over WiFi will stop loading websites, then ethernet will start going off and on etc.. So we power off and on and it’s better for a while then back to failing again. I have tried a factory reset with no success way to many times and am really getting tied with it.... 

So What can we do can we get a new better replacement, or can anyone advise on a different Modem Router?

cheers

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2 REPLIES 2

Anonymous
Not applicable
Message 1 of 3
Hi thanks for the advise, I’ll try and get a replacement from Talktalk, but when Imlast spoke to Technical / Customer Service they was of no help just said turn it on and off....
I will try again cheers
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navek
Team Player
Message 2 of 3
ask for another router on here to test your line, or pay the £30 for the wifi hub, alternately borrow a router, to see if it is your router on the way out... first option is the best.
use your time wisely... you don't know how much you have left!!