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Broadband help

For queries about your TalkTalk broadband service.

Help need to book Openreach engineer

KenLewis
First Timer
Private Message

on ‎26-03-2023 10:58 AM

Message 3 of 3

Hi, 

 

I have been told I need to book an openreach engineer but none of the links provided actually allow me to do so. Tech support isn't open 7 days per week, but sales is! And the live chat option does not work! How can I book an openreach engineer to come and sort out a fault that has been detected?

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎27-03-2023 07:10 AM

Message 1 of 3

Hi Ken,

 

Can you add your TalkTalk landline telephone number to your community profile and we'll take a look at this for you

 

Thanks
Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎26-03-2023 11:01 AM

Message 2 of 3

Staff are not back till tomorrow, @KenLewis.

 

Chat should be working:

 

Disable ad blockers; enable pop ups; try another browser. 

Gliwmaeden2, a fellow customer.
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