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Broadband help

For queries about your TalkTalk broadband service.

How to order a returns bag for router and tv box

MCArke
First Timer
Private Message TalkTalk
Message 11 of 11

How to order a returns bag for router and tv box?

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10 REPLIES 10

Message 1 of 11

Hi MCArke,

 

I've ordered a returns bag, it should be with you within 5 working days


Chris

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Message 2 of 11

I'll re-escalate this for you, @MCArke.

 

I think it's likely to be brown or black rather than blue!

 

Staff should pick up this thread again tomorrow. 

Gliwmaeden2, a fellow customer.
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MCArke
First Timer
Private Message TalkTalk
Message 3 of 11

Hi, I've now added my details, can a blue returns bag please be sent out, thanks, Mike 

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Message 4 of 11

Hi Chris, I've now updated my profile, Cheers, Mike 

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 5 of 11

Hi MCArke,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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Message 6 of 11

Noted and thanks!

Message 7 of 11

No, @BluePlasticBag.

 

Please start your own thread.

 

Return to the message board and click on start a topic.

 

This is @MCArke's thread and you need to steer clear of it while they haven't had a chance to respond themselves and won't get a response anyway till after the weekend. 

 

Staff only reply to the original poster for help issues to do with a specific account. 

Gliwmaeden2, a fellow customer.
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Message 8 of 11

That’s now done - TalkTalk staff, please send me a returns bag ASAP thanks 

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Message 9 of 11

Thanks! I need to do the same. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 10 of 11

Staff can easily send you one (after the weekend, @MCArke) if you complete your community forum profile details fully.

 

Go via your avatar; settings; drop down menu.... Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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